Differences

This shows you the differences between two versions of the page.

--- gmail_migration [2019/04/15 15:54] – [Accessing your Gmail Account] mcloughlin
+++ gmail_migration [2019/06/13 16:22] (current) – [Frequently Asked Questions] mcloughlin
@@ Line 16: / Line 16: @@
 Yes, it did. Due to a strange difference in the way messaging is handled when sending to yourself through ECON, messages sent to a list don't make it back into your personal inbox (which I assume is Google trying to cut down on message redundancy). However, unless you see bounce-back messages appearing in your inbox you can assume it successfully delivered your message to everyone else on that list.
+For more information, see [[https://support.google.com/a/answer/1703601?hl=en | this Google support article]].
+**//I don't have any of my ECON contacts in my Gmail contact list. How do I look up ECON email addresses?//**
+This is an expected problem that has come up. When Gmail migrated your accounts, it pulled over all //personal// contacts. However, all of the internal addresses on the ECON Exchange server are contained within a server-side address book known as the "Global Address List" and are not part of your personal contacts.
+You can import all of the ECON email addresses into your Gmail account by [[https://drive.google.com/file/d/1_pAX-Ql06MfwR1HB1DDrN2_TIwdugsxj/view?usp=sharing | importing this CSV]] into your Google contacts list. This method will add all of the @econ.umd.edu addresses to Gmail, so they will auto-fill when you go to type a recipient. You will need to be logged in to your @umd.edu Google account to access the CSV file.
+//To import this CSV file into your Google account://
+  - On your computer, go to [[https://contacts.google.com/ | Google Contacts]].
+  - On the left, click **More and then Import**.
+  - Click **Select file** and choose the "econ-gal.csv" file you downloaded.
+  - Click **Import**.
+  - The CSV file will import, and once successful will show up in your contacts list. It will create a label named "Imported on [today's date]" which will contain all the addresses you imported.
+**//What happens to my account after I graduate?//**
+Previously, ECON email accounts existed for a year after graduation. Since we're moving over to UMD's system, we're now bound by their rules. According to DIT, individuals who graduate have access to their mailbox for 30 days after graduation. After that, the account will be disabled.
+However, mail will continue to flow to your account for a year after graduation. This means that prior to your 30 day mark, you can set a forwarding address in ARES to point to another mailbox of yours. For the remainder of the year, all mail going to @umd.edu (and by extension @econ.umd.edu) will go to where you specify.
 ===== What Will/Won't Be Migrated? =====
@@ Line 64: / Line 87: @@
 ==== Global Contacts ====
 ^ Contact Data ^ Migrated? ^ Notes ^
-|Domain Contacts | No |You need to migrate domain contacts separately. IT is currently working on providing a solution for this. |
+|Domain Contacts | No |You need to migrate domain contacts separately. See the section labelled "I don't have any of my ECON contacts in my Gmail contact list. How do I look up ECON email addresses?" in the Frequently Asked Questions part of this wiki for directions. |
 ==== Notes, Tasks, Journal entries, RSS feeds ====
 ^ Other Exchange Data ^ Migrated ? ^ Notes ^
@@ Line 95: / Line 117: @@
 ===== Accessing your Gmail Account =====
+==== IMPORTANT NOTE ====
-**//NOTE: The ONLY method of accessing your Gmail account that DIT explicitly supports is through the web browser. Our IT staff will try to do our best to fit your specific use case, but total compatibility with other methods isn't guaranteed.//**
+**//The ONLY method of accessing your Gmail account that DIT explicitly supports is through the web browser. Our IT staff will try to do our best to fit your specific use case, but total compatibility with other methods isn't guaranteed.//**
 ==== From Your Web Browser ====
 //This is the recommended method for connecting to Gmail, as it gives you full access to your mailbox as well as the entire suite of tools available through G Suite.//