Welcome to the UMD Department of Economics main computing wiki. This will serve as documentation for all sorts of issues and questions about general computing in the department.

If you are looking to answer any cluster-related questions, please visit our ECON Cluster Knowledge Base for information.

With the upcoming semester, many ECON department members will still be working remotely. To that end, DIT has provided a list of guidelines for data security during this time:

1. If you receive a Duo MFA alert, do not press APPROVE unless you are personally trying to log into your account. Receiving that alert when you are not actively trying to log in means that someone knows your Directory ID and password and is trying to use them. Change your password immediately at password.umd.edu.
2. Conduct university business using your university email account. Institutional data such as FERPA-protected student information cannot be stored on or sent to/from your privately owned computer or email account. Do not forward your umd.edu email to a personal account such as Gmail. If you need to work with FERPA-protected student data or other sensitive information at home and lack a UMD issued computer, contact your department IT staff about remote desktop services.
3. Continue to be alert to messages that appear to come from colleagues or supervisors but instead come from non-university accounts that look similar to a real one. This is especially true if the message is asking you to do unusual things such as purchasing gift cards or performing wire transfers. Forward any questionable messages to spam@umd.edu for review.
4. If you are using a university-owned computer at home, periodically (about once a week) use the UMD-provided VPN software so that your computer can update its licenses and software.

If you do not have a university-issued computer, you can utilize the UMD Virtual Workspace. This resource should be an invaluable asset for many of us with the coming semester.

If you have any questions, you can reach IT support via the following methods:

• E-Mail : econsupport@umd.edu
• Phone : (301) 405 - 6988
• Office : 4115B Tydings Hall
• Office Hours : Monday - Friday, 8:30 AM to 4:30 PM

• ECON Website
• UMD Website
• ECON Cluster Knowledge Base

• Password Reset/Change

• Importing Events from a CSV file into your Calendar Application

• Job Market Candidate Websites

• Network printers

• Intranet
• VPN
• Network Drives
• FTP
• Remote Desktop
• UMD Virtual Workspace

• Software available in the ECON Computer Lab (Tydings Hall)
• Software available in the BSOS Computer Lab (LeFrak Hall)
• Software Activation
• Software Discounts
• Adobe Creative Cloud
• UMD Cisco Webex
• FireEye Endpoint Security

• Creating a PDF
• Combining PDFs

• Setting Up Presentations
• Scheduling a Zoom meeting for a seminar